Privacy Policy | Doors and Glass Limited

1. Who We Are

Doors and Glass is a third-generation family-run carpentry and glazing business based in Cosham, Portsmouth, Hampshire. This website serves as our online presence to inform, engage, and communicate with customers.

2. Information We Collect

We may collect and process the following types of personal data:

• Name

• Email address

• Phone number

• Postal address (when submitting quote requests or service inquiries)

• IP address and browser details (through analytics and cookies)

We only collect data that you voluntarily provide or data that helps us improve your experience on our website.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and service requests

• Provide quotes and arrange appointments

• Send updates related to your projects or services

• Improve our website performance and user experience

• Comply with legal obligations

We do not sell your personal data to any third parties.

4. Cookies and Analytics

Our website uses cookies to:

• Understand how visitors use our site

• Improve website functionality and performance

• Remember preferences for future visits

You can manage or disable cookies through your browser settings.

5. Sharing Your Data

We may share your data with:

• Our in-house team to fulfil your service requests

• Trusted service providers (e.g., for website hosting, email communications)

• Legal or regulatory authorities if required by law

All partners are GDPR-compliant and contractually bound to protect your information.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain data uses

• Withdraw consent at any time

To exercise your rights, email us at info@doorsandglass.co.uk.

7. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Data Security

We implement appropriate technical and organisational measures to keep your data safe, including encrypted connections, secure storage, and internal access controls.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Doors and Glass
Cosham, Portsmouth, Hampshire
📧 Email: info@doorsandglass.co.uk
🌐 Website: www.doorsandglass.co.uk

11. Updates to This Policy

We may update this policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.